Warns ‘constraints’ will persist for coming weeks In a letter to clients on TAP’s official website, CEO Christine Ourmiêres-Widener has today admitted that the airline benefitting from €3.2 billion in State loans is “not offering the excellent service that we planned”. Notwithstanding that this is almost certainly an understatement, she adds that, due to the … Continue reading TAP CEO admits: “We are not offering quality service”