In answer to Fernando Murante (CTT), I have complained several times through their website about our missing registered mail all posted from Moncarapacho.
We eventually received compensation for one of the items but, to this date, I still have not received any reply regarding my other missing item. He has got that information totally wrong. I gave full details of our loss, including the id code, name, address, etc.
Many thanks for the update, including the DECO website. Your paper is always very informative.
DAVID ATKINSON, By email