The five units of the Lisbon Heritage Hotels have just received the Loved by Guests 2021 award by Hotels.com, in the Boutique Hotels category. This award, given by the internationally known and used travel site, is based on the number of reviews and high scores from customers who have stayed at the hotels. Founded in 1991 in the United States, the Hotels.com travel site offers travellers one of the widest selections of accommodation on the internet, including independent hotels and major hotel chains. It has more than 325,000 hotels in nearly 19,000 destinations worldwide.
This is yet another international recognition of the service excellence at all of Lisbon Heritage Hotels’ units spread throughout Portugal’s capital. “We couldn’t be more proud to receive it, especially in times like the ones we are currently living. This speaks directly to the confidence and satisfaction of those who stay with us, and we can’t wait to welcome them again”, they tell us.
The Lisbon Heritage Hotels encompass a precious collection of five charming havens – As Janelas Verdes, Heritage Avenida da Liberdade Hotel, Hotel Britania, Hotel Lisboa Plaza and Solar do Castelo – located in the historic centre of Lisbon, in old houses or historic buildings. Owned by Portuguese families with hotel traditions, they have created intimate settings and atmospheres, where everything is thought to emphasise the connection to the city’s heritage and culture, but with all the current comfort and security. Here tradition and modernity coexist in harmony, and the small size of these five units allows them to offer a very close and highly bespoke service to its guests. Each one of the Lisbon Heritage Hotels has individualising features, its own personality and its own history within Lisbon that they seek to value and reveal.