INEM emergency call lines suffer “general collapse for hours”

INEM medical response service’s connection to the national emergency number 112 suffered a general collapse at 3.30pm on Friday afternoon, remaining incomunicado for three hours.

Reports suggest the whole country was affected, from Porto to Coimbra, Lisbon and Algarve.

No reasons have been given for the hiatus, and operatives resorted to the use of reserve mobile phones to keep in touch with police and firefighters.

Says RTP, police had to take down details of people requiring ambulance services, and then relay the messages on – something “that delayed response”, but no disastrous consequences were reported.

The system failure lasted “hours”, according to RTP, but was back running normally by 6.30pm.

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