CTT Post Office “can be late with 22 million letters”

It has seen complaints about its service skyrocket but CTT Post Office will be well within its legal limits this year if it is late delivering 22 million letters.

The number represents 4% of the annual distribution total and as such is sanctioned by communications regulator ANACOM, say reports.

2018 saw “almost 20,000 complaints” about CTT’s service, while the company itself is still intent on closing Post Offices.

According to tabloid Correio da Manhã, the ‘normal time limit’ for delivering national mail is three days.