Consumer complaints

More than 206,000 official complaints about businesses in Portugal were registered last year, up by 20,000 on 2009.

Retail businesses, communications companies, banks and health services were top of the list, according to data released by the General Directorate for Consumer Protection.

The Authority for Food and Economic Safety (ASAE) received more complaints in the second half of last year (more than 67,000), making a total of 125,000 in 2010.

Communications authority Anacom received 45,811 complaints, of which the largest number (16,031) was to do with the provision of electronic communications services, and postal services received more than 5,000 complaints.