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Code of conduct


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ACCORDING TO a new code of conduct that came into force this month, Serbia’s civil servants must get over their grumpiness, answer queries with a smile and stop wearing shorts and see-through blouses to work.

The code says that civil servants must act professionally and kindly, provide true and timely information and respect citizens’ personality and dignity.”They must also keep citizens’ business confidential and behave with dignity in public.”

Clothing that has been ruled out by the new code includes disproportionately short skirts, tops with revealing décolletage or narrow straps, short or see-through blouses and short pants.

Working in the civil service is considered a good job in Serbia because of the short hours, job security and lingering sense of power. For many Serbs however it represents a culture of grumpy, unhelpful and long-winded bureaucracy.