Portugal’s CTT postal service
Photo: Filipe Lima/Open Media

Aljezur back on the attack against CTT postal service

The mayor of Aljezur and the presidents of the municipality’s parish councils have penned an open letter lambasting the “insufficient service” provided by Portugal’s CTT postal service.

This is the second time that the borough has openly criticised the serviced provided by CTT in the last year.

“In October of last year I expressed my concern and displeasure with the way that CTT services were working in the borough of Aljezur, where there are constant reports of late mail delivery,” local mayor José Gonçalves says in the latest letter.

Gonçalves highlights that there are cases of mail that is delivered “over 20 days late,” which can lead to major issues particularly with “certain kinds of mail” which rely on being delivered on time, such as bills, pensions or court notifications. As the mayor warns, the situation is “becoming unsustainable.”

While the mayor acknowledges that he received a response to his first letter, in which CTT chalked the issues up to the “difficulties hiring,” he warns that the situation has “worsened” instead of improving.

The letter ends with a plea to CTT to “rapidly find solution that can definitively improve the service and image of CTT in Aljezur, so that clients can trust and recognise CTT as an asset to their lives.”

By Michael Bruxo
[email protected]